Cancellations and Refunds
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Cancellations
We understand that plans can change, and we’ll do our best to accommodate order cancellations whenever possible.Cancellation Window: Orders may be cancelled within 1-2 hours of purchase for a full refund. Refund will be made back to the payment solution used initially by the customer. After 1-2 hours, production will have begun and we cannot guarantee cancellation.
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How to Request a Cancellation
Email us at contact@caninequirks.in with your order number and “Cancellation Request” in the subject line.
Requests will be honored if received within the 2-hour window.
We will confirm your cancellation by email.
Please allow for up to 10 days for the refund transfer to be completed.
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Refund Processing Timeframe
You can expect the refund to be processed within within 7-10 days depending on your mode of payment. Please write to us at contact@caninequirks.in if you have not received a refund within the expected timeframe.